Junior Support Engineer

Junior Support Engineer

Troppus IT & Management is a fast growing managed services provider. We are looking for a ‘switched on’ Junior Support Engineer with excellent helpdesk skills. The position offers a challenging role in a dynamic and friendly team environment. The successful candidate will be working with a team of support engineers to provide proactive desktop support for all sized business customers.


Essential Skills:

  • Excellent communications and customer service skills
  • Ability to work effectively in a team environment
  • Experience with providing MS Windows desktop support (both hardware & software)
  • Self motivated and able to work quickly and efficiently without supervision
  • Strong work ethics, initiative and troubleshooting skills
  • MCTS/MCITP Desktop or equivalent
  • Driver’s License


Desirable Criteria:

  • Experience configuring and administering MS Windows Servers
  • Experience configuring and administering MS Exchange Servers
  • Experience configuring and administering Cisco routers and switches


Responsibilities include but will not be limited to:

  • Providing desktop hardware, software and network support
  • Assisting with projects (new deployments, migrations and upgrades)
  • Administering backup solutions
  • Providing on-site & remote IT & Communications support to clients


The remuneration package will be negotiated based on your relevant skills and experience. Troppus IT & Management takes pride in providing a high quality of service to our customers and also looking after our employees who make our business so successful. The successful candidate will receive invaluable mentoring from our experienced Support Engineers and additional certification training opportunities to further develop their careers in IT. If you are interested in a long term career with potential to develop and grow with the business and are available to start immediately, then do not hesitate to apply now.



All applications with CV’s must be received by email to careers@troppus.com.au. Short-listing and interviews for this position begin immediately.

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